TERMS
TERMS
WELCOME TO THE SPXXKY WEBSITE AND ONLINE STORE
(IN THESE TERMS WE REFER TO THIS SITE AS “THIS SITE”, “WE” OR “OUR”).
APPLICABILITY OF THESE TERMS
THESE TERMS AND CONDITIONS APPLY TO THE ENTIRE WEBSITE. WE MAY MODIFY THESE TERMS AND CONDITIONS AT ANY TIME. ANY CHANGES WILL TAKE EFFECT ON THE DATE THEY ARE POSTED ON THIS SITE.
BY PLACING AN ORDER, YOU CONFIRM THAT YOU ACCEPT AND UNDERSTAND THESE TERMS AND CONDITIONS.
SHIPPING
WE TRY TO DELIVER PRODUCTS WITHIN THE TIMES INDICATED ON OUR WEBSITE OR BY EMAIL.
However, we are not responsible if the products are delivered outside these deadlines or for the consequences of any delays. If we are unable to deliver the products within the stated timeframes, we will make every effort to inform you by email and provide you with a new delivery date. We are not responsible for the consequences of any delays.
ORDERS
ANY ORDER YOU PLACE IS AN OFFER TO ENTER INTO A CONTRACT WITH US.
SHORTLY AFTER RECEIVING YOUR ORDER, WE WILL SEND YOU AN EMAIL CONFIRMING THE PRODUCTS YOU HAVE ORDERED AND THAT WE HAVE ACCEPTED YOUR ORDER, SUBJECT TO THESE TERMS, PAYMENT, AND THE AVAILABILITY OF THE ITEMS.
WE MUST RECEIVE FULL PAYMENT FOR THE PRODUCTS BEFORE WE CAN ACCEPT THE ORDER.
IF YOUR PAYMENT DETAILS CANNOT BE AUTHORIZED FOR ANY REASON, WE WILL INFORM YOU.
A LEGALLY BINDING CONTRACT BETWEEN US WILL ONLY TAKE EFFECT WHEN OUR ACCEPTANCE IS SENT. THE DETAILS (PRICE, ETC.) MENTIONED IN THE ACCEPTANCE PREVAIL OVER ANY ADVERTISING INFORMATION.
PRE-ORDERS
PRE-ORDER PRODUCTS MAY TAKE BETWEEN 10 AND 30 BUSINESS DAYS TO ARRIVE.
YOU HAVE THE RESPONSIBILITY TO UNDERSTAND THIS AND BE PATIENT.
PRE-ORDER PRODUCTS WILL ONLY BE REFUNDED IF THERE IS A VALID REASON FOR CANCELING THE CONTRACT.
If you have any questions, please contact us and we will clarify where your order is in the process.
RETURN AND ORDER CANCELLATION POLICY
YOU HAVE THE RIGHT TO CANCEL THE CONTRACT WITH US WITHOUT GIVING REASON WITHIN 14 CALENDAR DAYS FROM DELIVERY OF THE PRODUCT.
THIS CANCELLATION IS SUBJECT TO THE EXCEPTIONS STATED BELOW.
YOU MUST RETURN THE PRODUCTS TO US WITHIN 14 DAYS AFTER NOTIFYING US OF YOUR WISH TO CANCEL.
Shipping costs are your responsibility and you are responsible for any returned products.
PRODUCTS MUST BE RETURNED WITHOUT SIGNS OF USE AND IN THEIR ORIGINAL PACKAGING. PLEASE PACK THEM SECURELY TO PREVENT DAMAGE DURING TRANSPORT.
IF THE PRODUCT ARRIVES DAMAGED, DEFECTIVE, OR WITH ANY PROBLEM THAT AFFECTS ITS VALUE, YOU WILL BE RESPONSIBLE FOR THE LOSS OF VALUE.
IF THE PRODUCT IS NOT PROPERLY REPACKAGED AND CANNOT BE RESOLD AS NEW, WE RESERVE THE RIGHT TO DEDUCT UP TO THE TOTAL PRICE PAID FROM THE REFUND.
WE WILL PROVIDE THE REFUND AS SOON AS POSSIBLE AND NO LATER THAN 14 DAYS AFTER RECEIVING THE RETURNED PRODUCTS.
SEND AN EMAIL TO SPXXKYCOMPANY@GMAIL.COM INCLUDING THE ORDER NUMBER TO PROCESS THE RETURN.
PRICES
ALL PRICES ON THIS SITE ARE IN EUROS (INCLUDING VAT), BUT NOT SHIPPING COSTS.
THE TOTAL COST OF THE ORDER INCLUDES THE PRICE OF THE PRODUCT PLUS SHIPPING, AND EVERYTHING WILL BE CLEARLY DETAILED IN YOUR CART BEFORE PLACING THE ORDER.
PRICES MAY CHANGE AT ANY TIME, BUT CHANGES WILL NOT AFFECT ORDERS ALREADY CONFIRMED.
THE PRODUCTS WILL REMAIN OUR PROPERTY UNTIL WE RECEIVE FULL PAYMENT.
DEFECTIVE PRODUCTS
IN THE UNLIKELY EVENT THAT A PRODUCT ARRIVES DAMAGED OR DEFECTIVE, CLAIMS MUST BE SUBMITTED AT THE TIME OF DELIVERY (IN CASE OF VISIBLE DEFECTS), UNDER PENALTY OF NULLITY.
CLAIMS MUST BE SUBMITTED BY REGISTERED LETTER, INCLUDING ALL RELEVANT DATA (ORDER NUMBER, INVOICE, ETC.). OTHERWISE, WE RESERVE THE RIGHT TO DECLARE THE CLAIM INADMISSIBLE.
IF THE CLAIM IS FOUNDED, OUR LIABILITY IS LIMITED TO THE FREE REPLACEMENT OF THE DEFECTIVE PRODUCT OR, AS THE CASE MAY BE, THE REFUND OF THE PRICE PAID.
YOU EXPRESSLY ACKNOWLEDGE THAT NO INDIRECT LOSSES OR CONSEQUENTIAL DAMAGES WILL BE COMPENSATED.
RETURN OF NON-DEFECTIVE PRODUCTS
AS A CUSTOMER, YOU HAVE THE RIGHT TO RETURN PRODUCTS WITHIN 14 DAYS OF DELIVERY WITHOUT ANY COMPENSATION.
IN THAT CASE, WE WILL REFUND THE AMOUNT PAID, LESS SHIPPING COSTS, TO THE SAME PAYMENT METHOD USED.
LIMITED OR SALE PRODUCTS CANNOT BE CANCELED, RETURNED, OR EXCHANGED ONCE THE ORDER HAS BEEN ACCEPTED.
REFUNDS ARE SUBJECT TO THE PRODUCTS BEING RETURNED IN THE SAME CONDITION AS DELIVERED (WELL REPACKAGED IN THEIR ORIGINAL PACKAGING IF REMOVED).
YOU ARE RESPONSIBLE FOR ALL RETURN COSTS.
IF PRODUCTS ARE NOT PROPERLY REPACKAGED AND CANNOT BE RESOLD AS NEW, WE RESERVE THE RIGHT TO DEDUCT 50% OF THE PRICE PAID FROM THE REFUND.
IF THE PRODUCTS ARE DAMAGED WHILE IN YOUR POSSESSION OR IF PARTS ARE MISSING, WE HAVE THE RIGHT TO RETAIN PART OR ALL OF THE REFUND AS COMPENSATION.
FREE SHIPPING ON ORDERS OVER €XXX.XX – IF YOU RETURN AN ITEM AND THE ORDER TOTAL FALLS BELOW THAT THRESHOLD, YOU WILL BE REQUIRED TO COVER THE ORIGINAL SHIPPING COSTS.
REGISTERED TRADEMARKS
ALL PRODUCT SPECIFICATIONS AND CONCEPTS ARE OUR PRIVATE PROPERTY AND MAY ONLY BE USED TO THE EXTENT NECESSARY FOR THE USE OF THE PRODUCTS.
REPRODUCTION OR USE FOR OTHER PURPOSES IS PROHIBITED.
THE REPRODUCTION OR USE OF ANY TRADEMARK OR DISTINCTIVE SIGN OF THIS SITE IS ALSO PROHIBITED.
RESPONSIBILITY
OUR TOTAL LIABILITY TO YOU UNDER THESE TERMS WILL NOT EXCEED THE PRICE PAID FOR THE PRODUCTS PURCHASED, PROVIDED THAT WE HAVE TAKEN DUE CARE IN DELIVERY OF THE PRODUCTS TO YOU.
WE WILL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO COMPLY WITH THESE TERMS IF IT IS DUE TO CIRCUMSTANCES BEYOND OUR CONTROL.
IF YOU HAVE ANY QUESTIONS, CONTACT US AT
SPXXKYCOMPANY@GMAIL.COM